Pertinence: what are “emotions” expected to contribute/cover?
“Shallow” improvement of subjective experience
- Nass et al.: interaction is necessarily “social”...but: “no need for AI models” => captology
Reason about emotions of others
- To improve usability
- Get a handle on another aspect of the "human world"
- Affective user modeling
- Basis for adaptation of software to users
Agents that have emotions driving (part of) the architecture