Oesterreichische Studiengesellschaft fuer Kybernetik (OeSGK)
Schottengasse 3, A-1010 Wien
Tel.+43-1-53532810,5336112
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VORTRAG
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Prof.Dr.Stuart UMPLEBY
George Washington University
Washington, D.C.
USA
The Movement to Improve Quality
in Higher Education in the U.S.
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Since 1980 quality improvement methods have been widely adopted by
corporations and government agencies in the US. Quality improvement
methods have been shown to produce superior financial returns in the
private sector and more efficient government in the public sector.
In 1996 pilot studies were conducted to create quality awards for
educational and health care institutions in addition to the current
awards for corporations and government agencies. Quite a few
universities in the US now have quality improvement efforts underway.
Conferences are regularly held among coordinators of campus quality
improvement efforts. Listservs and websites have been created for
people to share experiences. The ability to measure quality of
instruction and a culture of experimentation and innovation are
thought to be very important as educational institutions continue
to incorporate new information technologies into their operations.
Quality improvement methods are a way to engage in control and
communication and are based on a pragmatic philosophy.
Biography: Prof.Umpleby is the Director of the Center for Social
and Organizational Learning at George Washington University in
Washington, DC. He has taught a course on quality improvement
methods for five years, and for three years he served as the
faculty facilitator for a Quality and Innovation Initiative in
the School of Business and Public Management at GWU.
Zeit: Donnerstag, 3.Juli 1997, 18:30 Uhr pktl.
Ort: Oesterreichische Studiengesellschaft fuer Kybernetik,
Schottengasse 3, 1010 Wien 1.